gWhat should we do when something
happens? How do we know which number to call for what emergency?h
Dial 110 for Accidents or
Crime (ex.@car accidents, burglary, attacked by someone, or
Dial 119 for Paramedic and
Fire Department (ex. fire, sudden sickness, or severe
All calls are accepted 24 hours a
When you make the call: Calm down
and get yourself together.
Use a public phone or stabled home phone
Because it will indicate the exact
location of the call to the Police or the Paramedic / Fire Department.
Dial Numbers are the same with PHS and
In this case, you must notify your
location to the Police or Paramedic/Fire Department. You can inform
them by giving the address printed on telephone poles, signs above
signal lights, signs on street corners, and vending machines.
The Police have a translator for English,
Chinese, Korean, and others.
The Paramedic / Fire Department do not.
Try to have someone who speaks Japanese make the call.
If you have a disability in speech or
listening, you can report (Accidents/ crimes) by FAX or E-mail
FAX 0120 – 110 – 294 E-mail
When making the nature of the call, you
should also be prepared to answer other@questions that may follow.
Here are the actual procedures taken and the
orderly questions asked when the call is made.
For Police Stations: Dial 110 Fax .
0120-110-294 E-mail http://chiba110.jp
What is the problem, Crime or
ex. car accident, burglary,
murder, a person missing, attacked, fights, etc.
When did it happen?
ex. 19:37 or about 30 min. ago
Where did it happen?
ex. It happened at -chome,
-cho in xx-shi.
What is the present situation?
What kind of accident?
ex. the damage, the conditions of
the injury, a burglary with belonging stolen, or etc.
Anything about the criminal?
ex. There are ##persons involved,
approximately 000 centimeters in height, or dressed in xxx
Your name ?
ex. Joe/Jane Doe, phone number
111-2222, aa-choume bb-cho in Funabashi City
For Paramedics and Fire Departments: Dial 119
Is it fire or someone Injured ?
ex. Itfs fire or someone injured.
Where is it ?
ex. zzz yyy-cho in xxx-shi, 2nd floor
and zzz room etc.
Help is on the way so relax and stay put
but do not hang up the phone if possible.
ex. Ifll stay on the line, and wait for
What is the situation of the fire / the
[Fire] ex. Someone is still trapped on
the 2nd floor of the burning building. There is a disabled person lying
by the fire.
[Paramedic]The orderly questions asked
when the call is made will be as follows.
Is it a sudden sickness, injury, or
How many people are injured?
What is the situation of the injury?
broken bone, bleeding,@etc.
Are they conscious/ unconscious?
Are they breathing?
Do they have a pulse?
Tell the phone number you are using
(may indicate your location.)! Itfs 000- 000 -0000.
The 1st person to
discover the scene should always do their best to put
out the fire.
The quicker you deal with
fire, the faster it will be extinguished.
Have someone else who can
speak Japanese to take care of the call to 119.
Always check the EXIT and
the place where the Fire Extinguisher is set.
Always carry your ID and
for those who have had any medical treatment, make a
list of your doctors,
your sicknesses, and
medicine names so the Paramedics could give you the
proper treatment before
arriving at any
hospitals. It will save a great deal of time, pain, and
When the patient is in
critical conditions, there is a vehicle called the g
Doctor Car h that has an medical
Doctor aboard 24 hours (
though Funabashi City has only one vehicle ).
When you see or hear
someone in trouble, try to help them if possible.
ex. prevention from the
loss of blood, mouth to mouth resuscitation, keeping
them warm / cold, or justcalling them to keep up their
It is better if you tell
the paramedics which hospital you prefer to be taken
to(the one with your family doctor).
There is a licensed
private paramedic company available if you are not in a
It is like a medical
taxi; to pick you up, wait, and bring you back home.